Your Questions, Answered

Find detailed answers on policies for shipping, kits, and project timelines.

✅ Credits

The original digital design of each figure is the work of the exact designer as seen in photos, who retains all intellectual property rights. The physical, hand-painted commission figure is a collectible. These figures are intended for personal display and may not be resold. To acquire the digital files for your own printing, visit the artist’s official Patreon.

👌 Assembly Options

• Static Build (Standard): All components are precision-drilled and pre-fitted with metal alignment pins for perfect positioning. The figure is shipped safely unglued, making assembly completely intuitive—simply pop the pieces together and add a dab of glue to the pins to lock them in place for a permanent display.
For static builds, I recommend using a standard Cyanoacrylate (CA / Superglue) to secure the pre-pinned joints upon arrival.

• Magnetised Build (Modular Upgrade for figures 30cm in height and up): Key structural joints and all alternative swappable parts (such as extra heads, hands, or weapons) are pre-fitted with high-strength neodymium magnets for instant, glue-free display changes. Depending on the figure's design, static parts remain pre-pinned for structural support, requiring only a quick dab of glue for minor accents.

🎨 Figure info

• Material & Build: Each piece is printed in high-fidelity, professional-grade resin, selected specifically to preserve ultra-fine textures and ensure a smooth finish.
• Finish: Every figure is hand-painted using professional techniques, incorporating layered airbrush gradients and precise brushwork for vibrant, lifelike depth.
• Artistry: Because every piece is painted individually, yours will be a truly one-of-a-kind creation.

📦 Customs & Taxes

For orders outside the UK: items may be a subject to import fees & taxes, or customs charges. These fees are not included in the price or shipping cost. The buyer is responsible for paying any extra costs to the shipping company or local customs office upon arrival.

💡Building & Painting Time

• Time: Usually 5 to 8 weeks.
The exact time depends on the build you pick, how detailed the piece is, and our current order volume.
• Updates: Once I start making your figure, you will receive progress photos.

📦 Shipping Time

UK: Around 2 business days after dispatch.
US & Canada: Around 3 to 7 business days after dispatch. Delays can happen due to customs or mail carriers.

✅ Important Notes

These figures are a fan-made collectible. Due to the nature of hand-painting, subtle variations in tone and finish may occur between pieces, ensuring your figure is authentic.

Frequently Asked Questions

Are commissions currently open?

Yes! Commissions are open for resin garage kits and scale figures of any scale. Use the contact page to share your project details.

Do I need to supply the unpainted kit?

No, you don’t need to supply anything! The figures listed in my shop represent my current catalog (plus many more unlisted options). When you purchase a figure directly from the shop, I supply the unpainted kit myself and begin working on your piece immediately after your order is placed.
If you are looking for a specific figure or character that isn't currently listed in the shop, simply get in touch via the contact page and I will gladly help source or print the model for your custom commission.

What is the difference between static and magnetized assembly?

Static figures are permanently glued and pinned in a single, stable pose. Magnetized figures feature hidden, high-strength neodymium magnets in interchangeable limbs, weapons, or base parts, allowing for flexible display options.

Will I have to pay customs duties or taxes on my order?

All orders are shipped from the UK on a Delivered Duty Unpaid (DDU) basis. This means the shipping costs paid at checkout do not include local import duties, sales taxes, or customs processing fees.
This applies for customers in the USA, Canada, and other international destinations. Customer is responsible for paying any such charges incurred upon the arrival of the package in their country.

How are resin parts protected during transit?

Resin kits are inherently fragile. Every completed figure is wrapped in protective layers, using cushioning to immobilize delicate parts and ensure it reaches your door safely.

Why does the commission and painting process take time?

Every figure is an authentic, hand-finished project created specifically for you. My standard turnaround time is 5–8 weeks from the date of your order. This window accounts for the entire professional process: sourcing high-quality resin components, structural preparation (pinning, magnetising, and cleaning), multi-layer airbrushing, intricate hand-detailing, and a final protective curing phase. Because I personally handle every step of this workflow to ensure high-quality results, I do not rush production. I will keep you updated throughout the process as your piece moves from raw resin to a finished work of art.

Which countries do you ship to?

I currently offer shipping to the UK, USA, and Canada.

Can all figures be magnetized?

Not all figures are suited for magnetization. I offer magnets for interchangeable parts (such as alternative heads or weapons) primarily on larger figures, typically 30 cm tall and above, where the resin is thick enough to support secure sockets.
For figures smaller than 30 cm, I use pin joins instead. While magnetizing tiny parts might seem cool initially, small resin joints carry a high risk of snapping, wearing down, or breaking over time. Metal pinning provides maximum structural stability and ensures your piece remains safe and durable for long-term display.

How are resin parts protected during transit?

Resin kits are inherently fragile. Every completed figure is wrapped in protective layers, using cushioning to immobilize delicate parts and ensure it reaches your door safely.

Still Have a Question?

If your query isn't covered, I am ready to answer any questions you may have.